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Health literacy is about people having enough knowledge, understanding, skills and confidence to use health information. This allows them to be active partners in their care, and to use health and social care systems. People working in health and social care need to be aware of health literacy and use techniques that can help to increase understanding.
In England 43% of adults (18-65) do not have adequate literacy skills to routinely understand health information. 61% of adults (18-65) do not have adequate numeracy skills to routinely understand health information (1). Adults who have low language, literacy and numeracy skills, and their children and families, suffer the worst health outcomes in society.
There are three levels of health literacy. People need the basis of functional health literacy before they develop the further levels of health literacy.
The basic skills needed to function in everyday life and typical healthcare interactions, e.g.
The ability to interpret and balance information from different sources as part of decision-making process. To have the confidence and motivation to seek out information and make decisions.
Health literacy e-learning - log in with your NHS OpenAthens account to access the e-learning.
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Patient Information Forum How to Guides
Health literacy resources handout
Please contact us if you would like training or further information about health literacy.
1. Rowlands, G. et al (2015) British Journal of General Practice 65 e379-e386
Available at: https://doi.org/10.3399/bjgp15X685285